Privacy Policy
This online privacy policy describes the privacy practices for Project Access-Collin County (“Project Access-Collin County” “our,” “we,” or “us”). Project Access-Collin County considers the privacy and security of user information an important component of the Project Access-Collin County Platform, including services offered on our website PACollinCounty.org, email and text communications. Project Access-Collin County is committed to the privacy and confidentiality of your personal information. The following information explains how Project Access-Collin County collects and uses information obtained from its users in connection with our services (collectively, the “Services”).
By accessing the Site or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the Site or Platform.
What this Privacy Policy Covers
This Privacy Policy covers the personal information collected from you when you are on the Site and when you use the Platform and Project Access-Collin County’s treatment of such personal information. Also, this Privacy Policy covers Project Access-Collin County’s treatment of personal information that Project Access-Collin County’s business partners and healthcare providers share with Project Access-Collin County. This Privacy Policy does not apply to the practices of companies that Project Access-Collin County does not own or control, or to individuals that Project Access-Collin County does not employ or manage.
HIPAA Notice of Privacy Practices
To access your healthcare provider's HIPAA Notice of Privacy Practices please visit your healthcare provider's website.
Personal Information Collected and How We Use It
In order to provide clients with the best possible care, we collect personal information of several types. We also collect personal information received from your healthcare provider in order to coordinate services for you and to your healthcare provider including but not limited to care management and health tracker. We collect personal information from your device or browser, and directly from you. We may use personal information we collect in order to provide you with our services, to address your questions, comments or requests, to develop and analyze our services, to personalize your experience with our Platform, comply without legal and contractual obligations, and protect our rights, property, and safety (or the rights, property and safety of others).
A) Information You Provide to Us:
We may receive and store information you enter on the Sites or otherwise provide to us through the Platform.
- Registration. In order for you to use the Platform, you will be required to register with the Platform which will ask for personal information.
- Health Records. We work with your healthcare providers to provide you necessary medical services. Your healthcare providers share personal information about you and your treatment with us, in order for us to coordinate medical care, and we share with your healthcare provider information that you input into the Platform. We recognize the sensitivity of your personal information and we will protect any information provided by you to Project Access-Collin County and by your healthcare providers to us as required by HIPAA. As a user of the Project Access-Collin County Platform, you can complete client forms, upload necessary medical forms and questionnaires, and update your health information provided to PACC. All of the pages on the Project Access-Collin County Platform use Secure Sockets Layer (SSL) encryption to protect your personal information. Examples of the types of information briefly stored in your Project Access-Collin County Platform include (this is not an exclusive list):
- General demographic personal information including, but not limited to, your name, address, date of birth, gender and contact information
- Diagnosis
- Treatments including surgeries, radiation treatments, chemotherapy, complementary or alternative medicines
- Lab results and clinical notes
- Prescription medications, dietary supplements, herbal remedies, or other medications
- Healthcare Provider team member's contact information such as your doctor's name, specialty, address, email and phone numbers
- Clinic facility information, such as names, addresses and phone numbers
- Medical appointment dates, times and physician information
- Secure messages sent to Project Access-Collin County
- Your Communications with Us. We collect personal information from you such as email address, date of birth, zip code, phone number, or mailing address when you request information about our Program, sign up for communications, request client or technical support, apply for a job or otherwise communicate with us.
- Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.
B) Automatic Information:
We may receive and store certain types of information whenever you interact with the Site or Platform. Project Access-Collin County may automatically receive and record certain "traffic data" on our server logs from your browser including your Internet Protocol (IP) address, geo-location, search history, browning history, the uniform resource locator (URL), the website you linked from, Project Access-Collin County cookie information, and the page you requested.
In addition, we may automatically collect data regarding your use of our Platform and/or Site, such as the types of content you interact with and the frequency and duration of your activities. We may combine your information with information that other people provide when they use our Site or Platform, including information about you when they tag you. We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Site or Platform.
C) E-mail and SMS Communications:
We may communicate with you via email and text messaging (SMS), for example for registration purposes, to provide educational materials, and to notify you regarding Program acceptance. If you do not want to receive e-mail or other mail from us, please notify us by e-mail at PACCinfo@PACollin.org and include sufficient information for us to identify your account.
D) Information from Other Sources:
In order for us to develop a more personalized service offering, we may receive information about you from other sources and add it to our account information.
Sharing and Use of Information
We do not sell any personally identifiable information to anyone without your consent. We will not share your personal information (described above) except in the following circumstances:
A) Consent:
Project Access-Collin County may disclose personal information when you have provided consent to do so.
B) Consistent with HIPAA:
Project Access-Collin County may use and disclose personal information if it is required to do so by law, when it is permitted to do so consistent with HIPAA, or if Project Access-Collin County has a good faith belief that such action is necessary to conform to applicable laws or comply with any legal, regulatory or similar requirement or investigation, to protect or defend the rights or property of Project Access-Collin County or another user or to enforce Project Access-Collin County’s Terms of Use.
C) Government Entities/Security:
We may share personal information in response to a court order, subpoena, search warrant, law or regulation. We may also use personal information to comply with our legal, regulatory, security and risk management obligations, including defending legal claims. We may cooperate with law enforcement authorities in investigating and prosecuting activities that are illegal, violate our rules, or may be harmful to other visitors. We may share personal information, to address fraud, security or other technical issues. We may also share personal information to protect against harm to Project Access-Collin County, PACC Affiliates, PACC Partners or other third parties.
E) Service Providers:
We may share any personal information we collect about you with our third-party service providers. The categories of service providers to whom we entrust personal information include IT and related services; services such as Google Analytics; and vendors to support the provision of the Platform.
F) International Data Transfers:
You agree that all information processed by us may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. We have taken appropriate safeguards to require that your personal information will remain protected and require our third-party service providers and partners to have appropriate safeguards as well.
G) Information You Share with Third Parties:
You should be aware that by providing third parties with your name (User ID) and password, you may inadvertently enable unauthorized persons to review, modify or delete your account with the Project Access-Collin County Platform. If you provide a third party with your user credentials, Project Access-Collin County cannot monitor their use of the Site or Platform.
Aggregation of De-identified Information and Statistics
Project Access-Collin County may de-identify your personal information, including your healthcare information. Project Access-Collin County and its partners may use and disclose de-identified and or aggregated information gathered from your profile and your usage of the Site and related statistics. If we are de-identifying personal healthcare information then, such de-identification will be in compliance with HIPAA requirements and such de-identified information will not include personally identifiable information relating to users such as name, email address, or address, but may include gender, height, weight, postal code, and medical information such as diagnosis and stage of illness. We will not attempt to re-identify the de-identified information, except we may attempt to re-identify the information solely for the purpose of determining whether our de-identification processes satisfy legal requirements. Aggregated information is information from multiple users that cannot be “re-identified,” or associated with any individual user or account. This de-identified data may also include data extracted on an anonymous basis from the health care information we receive from your physician or other care providers once you have agreed to the use of our Platform. We will require any of our partners that receive de-identified data from us to agree to not re-identify the data.
Security
Your Project Access-Collin County account information is protected by a password for your privacy and security. You are responsible to protect against unauthorized access to your account and to your computer by logging off once you have finished using a shared computer, and to your mobile phone by enabling your device's security features.
It is our policy to protect the confidentiality of Social Security numbers ("SSNs”) that we receive or collect in the course of business. We secure the confidentiality of SSNs through various means, including physical, technical, and administrative safeguards that are designed to protect against unauthorized access. It is our policy to limit access to SSNs to that which is lawful, and to prohibit unlawful disclosure of SSNs.
“Do Not Track.” Do Not Track (“DNT”) is a preference you can set in your web browser to let the websites you visit know that you do not want them collecting data about you. At this time, this Platform does not respond to DNT or similar signals.
Third Party Sites
Other websites may reference or link to our website or Platform. These other websites are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve and are not responsible for the privacy practices or content of such other websites or applications. Visiting these other websites or applications is at your own risk.
Cookies
Cookies are alphanumeric identifiers that we may transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages on our Site and/or Platform are visited. Project Access-Collin County cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your email address is.
Your internet browser may direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We strongly recommend that you leave the cookies activated, because cookies enable you to take advantage of some of the Platforms features.
Minors
The Platform is not for use for children under the age of 18, and we do not knowingly collect or sell personal information from children. If you learn that your child has provided us with personal information without your consent, you may contact us as set forth below. If we learn that we have collected any personal information in violation of applicable law, we will promptly take steps to delete such information and terminate the child's account.
Changes
Project Access-Collin County reserves the right to change or update this Privacy Policy at any time by posting a notice at the Sites. Changes to the Privacy Policy will take effect immediately unless otherwise noted. Your continued access of the Platform constitutes your agreement to this Privacy Policy and any updates or revisions.
Contact
If you have any questions regarding this Privacy Policy or your dealings at this Site or Platform, please contact Project Access-Collin County at:
Project Access-Collin County
Attn: Privacy Officer
8680 E. Main Street, Suite 4E
Frisco, Texas 75033
PACCInfo@PACollin.org
Updated April 3, 2023